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Spice Digital Limited - FAQ

What is FreeB?

FreeB is a mobile app which rewards you for every action you do on the app. You get incentivized for application installs, watching videos, taking surveys, shopping, redeeming coupons and much more. Rewards can be prepaid mobile recharge, credits for buying exciting deals etc.

How can I redeem free cash?

You can redeem cash by recharging your prepaid mobile, pay your postpaid mobile bill, DTH and data card recharge and buying paid deals.

What do I need in order to use FreeB?

FreeB works on any Android Device running Android version 2.3 or higher. You will also require a data or WiFi connection to use the app.

How is this possible? How are you able to offer free talktime?

If you are wondering how we are able to give away money like this, its very simple. We disrupt the advertising industry by giving part of the ad budgets in the form of free rewards to consumers in return for checking out ads.

Does it work for my operator?

We support all mobile operators in India.

I am a postpaid subscriber. Does it work for me?

Yes it does. You can pay your postpaid bill also by using free cash.

Can I use this to recharge DTH for my friends and family?

Yes, absolutely! All you need is their subscriber number.

Are there any restrictions to earning free recharge?

As long as you complete the tasks, there are no restrictions for earning free recharge

Can I also use this to get free data packs, value added services etc?

Yes, absolutely! Just pick your appropriate plan from the popular top-up options.

I have ported my number to another operator. Does it still work?

Yes, it still works. Select the correct operator name and circle name.

Can I use the money I have earned to recharge my DTH or data card accounts as well?

Yes, you can use it for DTH platforms.

I downloaded one of your sponsor's apps but I'm not getting my free cash. Can you help?

We are very sorry you are having difficulty in getting your free recharge! This happens very rarely and there could be a couple of potential reasons for this:
1. You didn't run the app for long enough after downloading. Did you use it for at least 30 seconds? Did you get to know the app a bit? Did you read our instructions (some apps require completing a task)? Note that when you run the app, we get a notification from the sponsor that you installed it - sometimes that could take time depending on your Internet connection or if the sponsored app has a longer due diligence process.
2. You might have already downloaded this app before. Even if you deleted the app, you can only earn free cash if its been more than a 30 days you uninstalled app.
Also note that sometimes it takes longer to get confirmation from our sponsored apps to verify your installation. If you don't receive the money in your wallet, please check back after 30 minutes. If you still did not receive the money, please report it to us using the FEEDBACK option in the top left menu of the app.

The sponsor app is incompatible with my device and won't open! How do I get my recharge?

Sometimes the applications are not compatible with all devices. If the application is incompatible and will not open on your device, unfortunately you will not get free recharge, but more apps are being added all the time!

I referred a friend, but I don't see any free cash. When will I get that recharge?

First of all, your friend must be a brand new FreeB user who enrolled in FreeB for the first time using your own special referral link. Once this has happened, you should see your referral reward credited to you. If your friend already had FreeB and he/she tried to uninstall & re-install, you will not get the reward.

I'm getting a new phone or tablet, can I transfer my credits to the new device?

Sorry! At this point, your free cash is directly associated with the device you used to earn them. They cannot be transferred to a different device, though you can use it to recharge a different number. So, be sure to spend any money you've earned before you get rid of your older device.

When will you get new sponsor applications so I can earn more recharge?

We are always working hard to get new apps available for you, but it can be hard to predict exactly when they will come through. The best way to stay on top of what's happening with FreeB is to follow us on Facebook and Twitter. In the meanwhile, you can refer the FreeB app to your friends and keep earning free cash even if new offers are not available. It's taking a long time for pages to load. We highly recommend using FreeB over 3G or WiFi. Some users may experience longer page load times while using 2G or weak/slow networks. There was a really cool app worth a lot of free cash a while ago, now it's gone! Where did it go? Our sponsors have time-limits and frequency caps on when and how many times their ads can be shown. So you have to be quick and when you see an offer you like, just go for it! Once you collect your reward, you can always choose to spend it any time later from your wallet.